- IP address
- Operating system
- Encryption algorithm
- Encryption protocol
We use Amazon Web Service Route 53 (AWS Route 53) to provide our core service of communication between server and client, which enables us to provide the live chat. AWS Cloudfront is globally certified in regards to cybersecurity. It is also considered a HIPAA-eligible service.
The chat transcripts and all personal data are stored exclusively on servers of the company Hetzner GmbH in Germany (Falkenstein).