How do I cancel my subscription?

As a Team or Corporate subscriber, and if you pay by credit card or direct debit, you can cancel your subscription independently in the Dashboard. To do this, go to Account > Subscription. Only the owner has access to this section in the dashboard. Under the feature overview and the information about your current subscription you will find the button "Cancel subscription":
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Confirm that you want to cancel the subscription. Your subscription will be canceled immediately after you fill out the questionnaire. A confirmation of the cancellation will be shown to you as follows:
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If you are using a Flex package or paying by bank transfer, please contact your account manager or
Reactivate account
In the same position where the "Cancel subscription" button was before, there is now the "Reactivate subscription" button:
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Here you can easily reactivate your subscription without re-entering your payment details.