Does Userlike use cookies and if yes, what for?

To ensure the functionality of our software, we save a cookie about the application status in the end-user's browser. This cookie is technically essential and will populate data only when the chat is being used. Before that its only function is to offer the chat service. This cookie is on your domain and can't be used by Userlike to track your visitors in any way.
The Userlike Messenger creates a cookie:
uslk_umm_{organization-id}_s
You will find your Organization ID in your Dashboard under Account > Organizations. Select the organization and you will see the ID at the end of your URL.
In addition to the technical details of the widget status and messenger status, the cookie contains IDs of existing contacts so they can be recognized when visiting again ("uuid", "token", "blocked", "client_name", "client_email").
We also use a LocalStorage variable of the same name, it contains the same technical information, and additionally the number of page impressions and page visits ("page_impressions",  "visits").
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Note
In case you don't consider our cookies as technically essential we advice you to load the Userlike JavaScript code after your user has agreed to your cookie policy. This can be implemented in your Cookie Manager.
Some Website systems, like  Borlabs Cookie offer Cookie Manager plugins that allow you to include JavaScript codes, these will only load after the cookies were accepted by your user. Borlabs Cookie offers a template for Userlike so you can add our service easily.
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