Email Channel Limitations

The email channel is in beta status and only available upon request. If you are interested in an early access, please contact us in the support chat.

Features not (yet) possible with the email channel

  • Forwarding via email (assigning in Userlikes Message Center to another operator is possible)
  • Using CC/BCC addresses for the answer
As a workaround you can use the “Send transcript to a team member” option within the 3-dot-button in the top menu of Userlikes Message Center.