When you contact our support team to report a technical issue, we may ask for a screenshot of your browser console while you're experiencing the issue. With this screenshot, we can further investigate the problem and find a quick fix.
Here's how to open the console in different browsers:
Google Chrome
Shortcut
- Microsoft: Hold Ctrl + Shift + J
- MacOS: Hold Command [⌘] + Option key + J
OR:
Using the context menu (right-click on the web page): select "Inspect" and switch to the tab "Console"
Mozilla Firefox
Shortcut
- Microsoft: Hold Ctrl + Shift + K
- MacOS: Hold Command [⌘] + Option key + K
OR:
Using the context menu (right-click on the web page): select "Inspect Element" and switch to the tab "Console"
Safari
Shortcut
- Hold Command [⌘] + Option key + C
OR:
Using the context menu (right-click on the web page): select "Inspect Element" and switch to the tab "Console"
Internet Explorer
Shortcut
- Press F12 and switch to tab "Console"